"Love Quotient" Gives Humans The Advantage Over Machines

Jack Ma
Founder and CEO of Alibaba Group

Smart people are usually those who have a highly developed IQ or Intelligence Quotient. And if those smart people want to be a good leaders, they also need to develop good EQ, or Emotional Quotient.

Good leaders generally have a proportional combination of those two intelligence. This concept has turned fashionable in management circles.

But according to Alibaba CEO and founder Jack Ma, there is what he calls "LQ."

"If you want to be respected, you need LQ," he said. "And what is LQ? The quotient of love, which machines never have."

Ma said he believes that humans will find solutions for the most issues facing global development, such as poverty, climate change, and disease, by having confidence in their imaginations and their ability to out-think machines.

But humans need to worry less. Particularly youngsters.

"Pay attention to young people, because they don't worry as much about the future. They worry instead about the world's leaders not changing in the here and now, and not using technology properly," Ma added.

He believes that giving youngsters the same mindset as older generations, will cost them jobs in the future where AI and computing dominate.

So rather than encouraging humans to become more like machines, we should be building our machines to be more like humans, he suggested.

Jack Ma also said that always warned government leaders to not neglect their country's education, and not to discourage children by saying machines are better and will eventually take their jobs.

"A machine does not have a heart, does not have soul, and does not have a belief," Ma said. "Human beings have the souls, have the belief, have the value; we are creative, we are showing that we can control the machines."

These are the qualities that should allow people to pursue globalization that is more humane.