Google Bard and OpenAI ChatGPT 'Are Large Language Models, Not Knowledge Models'

Jack Krawczyk
Senior Director of Product Google, Product Lead for Google Bard

All hands on deck, but Google was too ambitious. It failed miserably, and it's public relation nightmare and damage control.

When OpenAI introduced ChatGPT, it quickly captivated the tech world. Thanks to its ability to do a wide range of tasks, including writing poetry, technical papers, novels, and essays, the talkative chatbot has since become a viral sensation on the web and beyond.

Other tech companies began scrambling, and sooner than later, they started brainstorming for ways to monetize the hype.

While most others choose to partner with OpenAI in order to use ChatGPT, Google is nothing like that.

Instead, it develops Google Bard, which apparently botched in its first public demonstration.

Jack Krawczyk
Jack Krawczyk.

Jack Krawczyk is a Senior Director of Product Google, and the Product Lead for Google Bard. Riddled with questions, according to CNBC, he said that:

"Bard and ChatGPT are large language models, not knowledge models. They are great at generating human-sounding text, they are not good at ensuring their text is fact-based. Why do we think the big first application should be Search, which at its heart is about finding true information?"

He also added that:

"I just want to be very clear: Bard is not search. It’s an experiment that’s a collaborative AI service that we talked about."

He continued by saying that the product is meant to be a creative partner that will, among other things, help ignite creativity and curiosity.

"The magic that we’re finding in using the product is really around being this creative companion to helping you be the spark plug for imagination, explore your curiosity, etc.," he said. However, he added, "We can’t stop users from trying to use it like search."

When Bard botched and made an extreme factual error it said about the James Webb Space Telescope (JWST), the tech world laughed at Google.

Inside, the same thing occurred inside the company, as Google staff members also made fun of both the firm and CEO Sundar Pichai, as many of them criticized and mocked the company's initial public presentation as "rushed," and very "un-Googley."

As the lead in the project, Krawczyk needed to address the issue.

Krawczyk was among those few people who responded to inquiries at the company's internal forum, regarding problems with Bard.

Because Bard is not a search engine, Krawczyk urged users to stay away from using Bard like a search engine.

While the technology behind it can enhance Google Search, but its bare large language model form is apparently not something that people could rely on when looking for facts.

"Questions like this can be fair and we want to reiterate the fact that Bard has not launched," Krawczyk said. "We acknowledged to the world that this is something that we’re experimenting with—we’re testing it. But there’s a lot of excitement in the industry right now."