Indonesia's state-owned telecommunication provider Telkomsel has its website hacked. Defacing its home page, the hacker made it to show a black page with a message full of profanity, accusing it for high internet price.
The hacker also expressed disappointment over Telkomsel selling quotas for so many networks, namely 2G, 3G and 4G connections, and complained about the operator's music quota and film streaming services (HOOQ and VIU).
On behalf of the company, Telkomsel's Corporate Communication vice president Adita Irawati apologized for the incident, saying the company is investigating the hack and repairing its website.
Telkomself puts its website offline after a few hours of the incident, replacing the black page with a brief explanation saying that the "website is under maintenance." Moments later, the website came back online with everything back to normal.
Dear kampret (an offensive slur in Indonesian),
As an operator, don’t be too expensive. Shits!
How can Indonesia be progressive if internet is expensive. Pigs!
It’s already difficult to buy food, let alone buy internet quota. Monkeys!
Make internet quota cheaper, monkeys! Don’t split up plans to 2G/3G/4G. Dumbasses!
I don’t need HOOQ, VIU, those music and video streaming bundles from you. Dogs!
I just need INTERNET QUOTA. FULL STOP.
Google search for Telkomsel also shows the above message in the website's meta description. The website's name itself was changed to TELKOMNYET (a portmanteau of Telkomsel and monyet, which translates to monkey).
The incident was rejoiced and praised by many netizens, most being Telkomsel users. Some however, agreed that Telkomsel’s plans are pricey, but admitted that its wide coverage is already an advantage if compared to most others in the competition.
Competitors such as XL Axiata and Indosat all sent "bully" messages on social media regarding the hack.